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Self Service Banking - where to?

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I am an ATM Product Manager and doing my MBA on self service banking - I need an understanding of what the world thinks of ATM's and kiosks - AND what else would you want these things to do.
Do you like to use self service devices rather than going to a branch?
Yes
No
In your opinion, where should we focus our development budget?
More machines - bigger footprint
More transaction types
Smarter screen design
Lowering usage costs
Simplifying the interface
Multi language support
Should we inconvenience walking clients to offer wheelchair access (lower the ATM / build a ramp)
Yes
No
Should an ATM transaction be interrupted for video adverts?
Yes
No
Should an ATM display your name and preferences based on your bank records? We call it personalisation..
Sure - I prefer to be called by my first name
Certainly - but please use my surname and formal title
No - I prefer anonymity as there are strangers in the line
Never - don't be silly
Do you feel safe at an ATM?
Yes
No
Will you use your bank card and PIN in a foreign country to draw local currency, rather than use travellers cheques?
Yes
No - I don't trust it
No - I'm frightenined of technology
This poll was created on 2005-07-04 14:54:06 by UlrichW