Welcome! Sign in to access your account. New user?

DELL, CUSTOMER CARE?

Results | Messages
JUST WANTING TO KNOW IF YOU THINK DELL IS A GOOD OR BAD COMPANY
DO YOU THINK DELL IS A GOOD OR BAD COMPANY?
GOOD
BAD
HANE YOU PURCHASED A DELL COMPUTER, DELL NOTEBOOK(LAPTOP), DELL MP3 PLAYER. DELL PRIINTER OR ANYTHING THAT HAS DELL'S NAME ON IT?
NO.
YES, IN THE LAST MONTH.
YES, IN THE LAST 2-4 MONTHS.
YES, IN THE LAST 5-12 MONTHS.
YES, IN THE THE LAST 2-3 YEARS.
YES, MORE THAN 4 YEARS AGO.
YES, BUT I DON'T REMEMBER.
HAVE YOU EVER MADE A CALL TO DELL TECHNICAL SUPPORT OR DELL CUSTOMER CARE?
YES
NO
HOW LONG WERE YOU ON HOLD BEFORE TALKING TO A LIVE HUMAN BEING?
0-10 MINUTES
15-30 MINUTES
30-45 MINUTES
1-1 1/2 HOUR(S)
2+ HOURS
YES I DID CALL DELL BUT I DIDN'T LOOK AT THE TIME.
DID YOU KNOW THAT ALL OF DELL PRINTERS ARE MADE BY LEXMARK?
YES, THEY LOOK VERY SIMILAR.
NO, I NEVER REALIZED IT.
WERE YOU EVER TRANSFERED WHILE ON THE PHONE WITH DELL.
YES
NO
WERE YOU DISCONNECTED WHILE ON THE PHONE WITH DELL.
YES
NO
WOULD YOU BUY A DELL IN THE FUTURE.
YES, VERY SOON.
YES, BUT NOT IN THE NEAR FUTURE
NO WAY!
BESIDES DELL WHAT MAKE OF COMPUTERS WOULD YOU PREFER.
TOSHIBA (LAPTOPS ONLY)
APPLE
COMPAQ
HP
EMACHINES (DESKTOPS ONLY)
IBM
OTHER, PLEASE LEAVE MESSAGE.
This poll was created on 2005-09-13 21:10:28 by JSHHSR66