Welcome! Sign in to access your account. New user?

PUBLIC TRANSIT SURVEY

Results | Messages
We are conducting a study of public transportation. We would like to know how individuals feel about the service being offered in their areas. The results of this survey may be forwarded to the public transit operators. In addition, it will help us with our study.
For classification purposes, how would you describe the area you live and work?
Town, < 100,00
Small city, 100,000 - 500,000
Medium city, 500,000 - 1 Million
Large city, > 1 Million
How much coverage is provided by the public transit system in your area? In other words, how much of the area has service for at least part of the day?
< 50%
> 50%, < 75%
> 75%, < 90%
> 90%
Is coverage better on weekdays, than on Saturday or Sundays and holidays?
No, its about the same every day.
Its not as good on weekends and holidays.
Its not as good on Sundays and holidays.
Its not as good on holidays, but good on all other days.
How is the frequency of service on weekdays on most routes during peak periods (rush hours)?
10 minutes or better.
11 - 20 minutes.
21 - 30 minutes.
Less frequent than every 30 minutes.
How is the frequency of service on weekdays at other times?
10 minutes or better.
11 - 20 minutes.
21 - 30 minutes.
Less frequent than every 30 minutes.
How is the frequency of service on Saturdays before 9 PM / 21:00 ?
10 minutes or better.
11 - 20 minutes.
21 - 30 minutes.
Less frequent than every 30 minutes.
No service.
How is the frequency of service on Saturdays after 9 PM / 21:00 ?
10 minutes or better.
11 - 20 minutes.
21 - 30 minutes.
Less frequent than every 30 minutes.
No service.
How is the frequency of service on Sundays before 9 PM / 21:00 ?
10 minutes or better.
11 - 20 minutes.
21 - 30 minutes.
Less frequent than every 30 minutes.
No service.
How is the frequency of service on Sundays after 9 PM / 21:00 ?
10 minutes or better.
11 - 20 minutes.
21 - 30 minutes.
Less frequent than every 30 minutes.
No service.
How is the frequency of service on holidays?
10 minutes or better.
11 - 20 minutes.
21 - 30 minutes.
Less frequent than every 30 minutes.
No service.
How is the length of the service day on weekdays for most routes?
Most routes operate during peak periods (rush hours) only.
There is generally no service after 7 PM / 19:00.
There is generally no service after 10 PM / 22:00.
There is generally no service after 1 AM / 01:00.
There is 24 hour service on some routes.
How is the length of the service day on Saturdays for most routes?
There is generally no service after 7 PM / 19:00.
There is generally no service after 10 PM / 22:00.
There is generally no service after 1 AM / 01:00.
There is 24 hour service on some routes.
There is no Saturday service on most or all routes.
How is the length of the service day on Sundays for most routes?
There is generally no service after 7 PM / 19:00.
There is generally no service after 10 PM / 22:00.
There is generally no service after 1 AM / 01:00.
There is 24 hour service on some routes.
There is no Sunday service on most or all routes.
How is the length of the service day on holidays for most routes?
There is generally no service after 7 PM / 19:00.
There is generally no service after 10 PM / 22:00.
There is generally no service after 1 AM / 01:00.
There is 24 hour service on some routes.
There is no holiday service on most or all routes.
Do you use public transportation in your area?
Always.
Going to/from work only.
Sometimes.
Never, I always drive or take a taxi.
Overall, how satisfied are you with the service coverage in you area?
Acceptable.
Needs improvement.
Terrible.
Overall, how satisfied are you with the frequency of service for the routes you use most often at the times you use them?
Acceptable.
Needs improvement.
Terrible.
Overall, how satisfied are you with the length of the service day for the routes you use most?
Acceptable.
Needs improvement.
Terrible.
How happy are you with the fare?
The fare is reasonable.
The fare is too high.
How do you usually pay your fare?
Cash
Tickets
Tokens
Weekly pass
Monthly pass
What types of vehicles are run by your system?
Buses -local service
Buses -express service, on the streets
Buses -express service in their own lanes (R.O.W.)
Streetcars/trams on the streets
Streetcars/trams in their own lanes (R.O.W.)
Subway trains -local service
Subway trains -express service
Monorail/Skytrain
If you do NOT use public transit, please select the reasons why:
Service is not reliable.
Drivers/staff are rude.
Service is not available when I need it.
I prefer to take a taxi.
I prefer to drive.
If you use public transit often, what is your one major complaint?
Buses/trains are never on time.
Drivers/staff are rude.
Service is inadequate when and where I need it most.
I have no complaints about my transit system.
Have you ever filed a complaint with your public transit provider, and what kind?
Rude and/or unprofessional staff.
An injury or dangerous situation on the system.
Poor service.
The fare is too high.
I have never filed a complaint, but should.
I have not and don't think I ever will.
If you filed a complaint, how did the public transit company respond?
They didn't.
They provided a very professional response.
They responded, but seemed sarcastic.
N/A, I never filed a complaint.
Thank you for assisting us with this study of public transportation. Now we would like to help you. If you wish, we can forward the results of this survey to your transit service provider. Would you like us to forward this poll?
Yes, please.
No, thanks.
If you selected 'yes' to the above question, please provide your city/town name, and the name of your public transit service provider:
If you wish, you may provide more details here. Such as route numbers, and times, ect.
This poll was created on 2009-01-15 03:58:32 by paulbrec