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Movie Rentals

Results | Messages
Just to get a feel of the public feeling towards the video rental market.
Do you rent movies?
Yes
No (Thank you for your time. Please end poll)
How many films do you rent a year?
Less than 6 a year
Less than 1 a month, but more than 5 a year
Between 2 & 3 a month
Between 4 & 6 a month
More than 6 a month
On What Format(s) do you Rent?
DVD
VHS (Tape)
PS2
PSX
XBOX
GameCube
Where do you rent from THE MOST?
Major retailer (example: Blockbuster)
Independent (example: sole trader)
Other (example: section in grocery store)
Do you find renting...
Value for money?
Allright
A rip off?
Did you know that video stores have to pay between 100% to 500% more, to have the right to rent discs/tapes out, compared to what retail dealers pay?
Yes
No
Problems - Which of the following has happened to you?
Defective rental?
Wrong tape in the box?
Wrong box given altogether?
Been charged for overdue fees you did NOT owe?
Been 'accused' of not bringing a film back?
Someone else use your account when NOT authorised?
NONE OF THESE
Problems - Which has happened TOO MANY TIMES in your renting history (i.e. not just happened once - to excess where it has annoyed you?)
Defective rental?
Wrong tape in the box?
Wrong box given altogether?
Been charged for overdue fees you did NOT owe?
Been 'accused' of not bringing a film back?
Someone else use your account when NOT authorised?
NONE OF THESE
Has any of these problems caused you to STOP renting altogether?
Yes
No
Yes - for a long period but I know rent again
No - but I did change retailer
In GENERAL do you find video store staff
film nerds - but helpful
film nerds - arrogant
film nerds - but neutral customer service
helpful, with good product knowledge
helpful, with poor product knowledge
neutral - just like any other retailer staff
arrogant
little hitlers!!
NONE OF THESE
Do you think video stores are to strict with thier late fees and should let you off more often/if you a regular?
Yes
No
DOES NOT APPLY
Carrying on with late fees. If you knew that late fees make up about 7-10% of rental revenue do you STILL think they should be more leniant with the late fees
Yes
No
DOES NOT APPLY
Lastly....how would you rate the rental industry taking into consideration all factors including staff, products, charges, prices, selection etc.
100%
80-99%
60-79%
40-69%
20-39%
Less than 20%
Thank you
Thanks accepted!
Thanks rejected!
no no no, thank you!
This poll was created on 2002-07-15 20:55:56 by ratm