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E-SELFQUAL

Results | Messages
For 2nd round pilot study
During the purchase process, I knew what the next Web pages would be
Strongly Disagree
Disagree
Not Sure
Agree
Strongly Agree
During the purchase process, I knew what to expect for in each web page
Strongly Disagree
Disagree
Not Sure
Agree
Strongly Agree
I could use different methods of payments for completing the transaction
Strongly Disagree
Disagree
Not Sure
Agree
Strongly Agree
The site provides a wide range of products to choose from
Strongly Disagree
Disagree
Not Sure
Agree
Strongly Agree
I was able to choose my preferred payment method
Strongly Disagree
Disagree
Not Sure
Agree
Strongly Agree
I was able to get to the website very quicky
Strongly Disagree
Disagree
Not Sure
Agree
Strongly Agree
It was easy for me to get to the website
Strongly Disagree
Disagree
Not Sure
Agree
Strongly Agree
It as convenient to correct an eror in my shopping basket (amount, color, etc.)
Strongly Disagree
Disagree
Not Sure
Agree
Strongly Agree
It was convenient to correct an error in my order (delivery address, zipcode, etc.)
Strongly Disagree
Disagree
Not Sure
Agree
Strongly Agree
It was convenient to complete the transaction
Strongly Disagree
Disagree
Not Sure
Agree
Strongly Agree
It was convenient to go through the credit validation process
Strongly Disagree
Disagree
Not Sure
Agree
Strongly Agree
It was convenient to complete the detailed registration form
Strongly Disagree
Disagree
Not Sure
Agree
Strongly Agree
I was notified in a timely manner when the item I ordered was not in stock
Strongly Disagree
Disagree
Not Sure
Agree
Strongly Agree
The price was updated in a timely manner (including shipping, handling charges) when I submitted the order
Strongly Disagree
Disagree
Not Sure
Agree
Strongly Agree
The website is responsive at fulfilling my order
Strongly Disagree
Disagree
Not Sure
Agree
Strongly Agree
This poll was created on 2005-12-02 06:37:51 by MPC1306286748